Frequently Asked Questions | Custom Sportswear Manufacturer Pakistan | River Shore
Q1: What types of clothing do you manufacture?
A: At Rivershore Clothing, we specialize in manufacturing a wide range of apparel, including casual wear, activewear, custom-designed clothing, and more.
Q2: Can you handle custom clothing designs?
A: Yes, we excel in creating custom clothing designs tailored to your specific needs. Share your design ideas with us, and we’ll bring them to life.
Q3: What is the minimum order quantity (MOQ)?
A: Our MOQ depends on the type of clothing and customization requirements. Please contact us for details regarding your specific needs.
Q4: How long does it take to manufacture and deliver my order?
A: Manufacturing times vary based on order complexity. Standard orders are completed within 2-3 weeks, while custom orders may take longer. Delivery typically adds 5-7 business days.
Q5: Can I get samples before placing a bulk order?
A: Yes, we offer samples for most products. Please contact us to discuss your sample requirements and pricing.
Q6: Can I track my order?
A: Absolutely! Once your order is shipped, we’ll provide you with a tracking number to monitor its progress.
Q7: What is your return and refund policy?
A: We accept returns within 30 days for unused items in their original condition. Custom or personalized orders are non-refundable unless there’s a defect or error on our part. Read our full Return Policy for more details.
Q8: How do I get in touch with customer support?
A: You can reach our customer support team at irfan1969.ghumman@gmail.com. We’re happy to assist with any questions or concerns.
Q9: What types of clothing do you manufacture?
We are a full-service manufacturer specializing in Team Sports Uniforms (American Football, Baseball, Soccer), Private Label Gym Wear (compression tops, leggings, stringers), and Custom Streetwear (hoodies, soft-shell jackets, tracksuits). We serve brands worldwide from our facility in Sialkot, Pakistan.
Q10: Do you work with small startups or only established brands?
A: We work with both. Unlike many large factories that ignore small orders, we are committed to helping new fashion brands launch. We offer flexible solutions tailored to startups
Q11: How do I contact customer support?
A: Our team is available 24/7. You can reach us via:
- Email: info@rivershoreclothing.com
- WhatsApp / Phone: +92-333-8715068
- Location: Sialkot, Pakistan
Q12: Do you offer "Full Package Production" (FPP) or just Cut-Make-Trim (CMT)?
A: River Shore Enterprises offers comprehensive Full Package Production. This means we handle everything: fabric sourcing, pattern making, cutting, sewing, custom embroidery/printing, and final packaging. You do not need to supply your own fabric.
Q13: Can you help if I don’t have a Tech Pack?
A: Yes. While a professional Tech Pack is ideal, we understand that many founders start with just a sketch or a mood board. Our internal design team can help translate your ideas into a production-ready design.
Q14: What customization techniques do you offer?
We offer a wide range of finishes to make your brand unique, including Sublimation Printing (perfect for jerseys), Screen Printing, Embroidery, and heat transfer labeling
Q15: What is your Minimum Order Quantity (MOQ)?
A: We offer Low MOQs to ensure you can test the market without a huge upfront investment. Please contact us with your specific product details for a custom quote.
Q16: Can I get a sample before placing a bulk order?
A: Yes, we highly recommend sampling. We will manufacture a prototype of your design so you can check the fit, fabric quality, and stitching before committing to a full production run.
Q17: Why is the sample cost higher than the bulk unit price?
A: Making a single sample disrupts the production line and requires individual pattern setup and cutting. However, we typically adjust or deduct the sample cost from your final invoice when you place a bulk production order.
Q18: What payment methods do you accept?
A: We accept secure payments via Bank Transfer, Western Union, MoneyGram, and Remitly. For larger wholesale orders, we recommend Bank Transfer.
Q19: How long does shipping take?
A: We prioritize Fast Delivery. Once production is complete, we use reliable international couriers to ship your goods globally. We will provide you with a tracking number immediately upon dispatch.